AMD Retail is the UK’s only management development organisation that specialises in Retail Area Manager Training & Development. Founded in 1996 as Outlook Retail, AMD Retail has been involved in the training and development of over 300 experienced and newly appointed area managers within the services industry.
Our current clients include: Furniture Village, Brantano Shoes, Europa Cars, Telefonica, o2 Franchise, Rayner Opticians, Pandora and Headmasters Hair Salons.
Anthony Dance – Managing Director
Anthony is a former Retail Operations Director who founded Outlook Retail in 1996 after discovering a lack of ‘real life’ training and development for newly appointed area managers. Since starting the organisation Anthony has become a wise and trusted advisor to many high profile retail executives and is seen as ‘the coach’ by many retail area managers. Anthony’s extensive knowledge of retail operations is used to support many high street organisations in ensuring their retail operations function is ‘fit for purpose’.
Sarah Lloyd-Sharp – Contracts Manager
Sarah is a former Franchise owner and Field Support Manager for NEXT. Sarah’s expertise is in contract management, customer service and business marketing. Her role is to laisse between AMD and clients, monitoring programme objectives and conducting and arranging reviews meetings with clients. Sarah is also our Field Management Coach, meeting up with delegates where required, reviewing progress and assessing programme objectives.
Martin Holbrook – Programme Administrator
Martin is a former Franchise owner, Regional Manager within the fast food industry and a former Sales Director within the financial services. Martin is our Programme Organiser and Administrator, his role is to plan, organise and administer all Programme and workshops. Martin is our ‘pushy persuader’ and a key part of his role is ‘following up on objectives’ to ensure programme objectives are achieved and that there is a clear return on investment to the client.